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Post by disneyspaz on Mar 1, 2024 19:37:13 GMT -5
Okay maybe I am loosing my mind but I saw my June flight on SWA for less than I originally purchased and went to modify my reservation but there is no "Modify" button anymore I could find a "change my flight" button but when it loads it does not give me my current flight as an option to select and it didn't have prices. I have definitely used the "Modify" button but haven't modified a reservation since early fall. Did this option disappear?
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Post by brp on Mar 1, 2024 19:42:14 GMT -5
I don't recall having seen a Modify button, just Change and Cancel. And, when I've used it in the past, Change did bring up the same flight option, unlike some other airlines that don't do that.
We only have one WN flight, but I looked and it was the same as always: Change and Cancel and Change did bring up the same flight as an option.
Cheers.
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Post by disneyspaz on Mar 1, 2024 19:48:42 GMT -5
Thank you, maybe I just need to clear my cookies or something because change is not bringing up my current flight at all. Oh well it was not a lot of money I may just drop it.
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Post by helenabear on Mar 2, 2024 8:46:14 GMT -5
Did you get this figured out? I don't see a button online, but a link saying change in small font at the bottom. The app has CHANGE button at the top.
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Post by nrspepe on Mar 2, 2024 19:33:54 GMT -5
Is it a flight that SW already rescheduled once? We have seen that scenario before. Also, I do not recall a modify button.
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Post by disneyspaz on Mar 2, 2024 20:29:30 GMT -5
Okay I finally figured it out. They adjusted my flight times by 10 minutes and as a result allowed me to make a free change to my reservation. I was able to get the better more expensive flight time for free so it all worked out. Thank you everyone for trying to help me out I was having a duh moment.
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Post by lovindisney on Mar 10, 2024 8:59:42 GMT -5
With SW, just go in and choose change flight. The current pricing for each leg will come up. If it is less, choose the new price. SW will automatically give you a flight credit.
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