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Post by johnb on Mar 21, 2023 11:41:42 GMT -5
About an hour ago I got an email from DVC with the subject line of Trip Cancellation Notification. Panic. I didn't cancel anything. Who hacked my account?!?!?
I logged into DVC and saw that our July/August waitlist was fulfilled, thus the cancellation (of the original resort) email.
What a strange way to notify me that we're now at BWV.
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Post by helenabear on Mar 21, 2023 12:00:33 GMT -5
It happened to me yesterday! Scared the crap out of me as I thought it was for a summer trip and not for fall. I've never had that happen that way before. Normally I just get a "We can't wait to welcome you...."
I did get that about 30 minutes later but yeah got me too.
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Post by johnb on Mar 21, 2023 12:09:40 GMT -5
It happened to me yesterday! Scared the crap out of me as I thought it was for a summer trip and not for fall. I've never had that happen that way before. Normally I just get a "We can't wait to welcome you...." I did get that about 30 minutes later but yeah got me too. Like a premature April Fool's joke. I got the "We can't wait..." email a few minutes ago. |
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Post by helenabear on Mar 21, 2023 12:41:18 GMT -5
It happened to me yesterday! Scared the crap out of me as I thought it was for a summer trip and not for fall. I've never had that happen that way before. Normally I just get a "We can't wait to welcome you...." I did get that about 30 minutes later but yeah got me too. Like a premature April Fool's joke. I got the "We can't wait..." email a few minutes ago. Yes! I had forgotten I had put in a waitlist for Oct and I was like wait what? At least going to the email I could see which one it was for and then I remembered. I put in another wait list for same trip, so if it comes through I will at least remember it. |
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Post by lpcira on Mar 21, 2023 15:12:58 GMT -5
Same thing here on our waitlist for Beach Club next month. Saw "trip cancelled " but next email was " welcome home " to Beach Club. Panic was short lived.
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Post by FessParker1 on Mar 21, 2023 15:53:10 GMT -5
Had that happen also, what are they thinking.
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Post by rwethereyet on Mar 21, 2023 18:30:48 GMT -5
Yes, this seems to be the new practice now, advising when they change the original reservation to the updated one. I have had this several times recently. I had to have help from a CM with one of my changes and she advised me that I would see a cancellation notice before getting the updated confirmation. Even with knowing this, I did a deep inhale when I got the cancellation email.
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Post by lovindisney on Mar 21, 2023 19:02:51 GMT -5
A better subject line is in order.
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Post by helenabear on Mar 21, 2023 19:55:57 GMT -5
Had that happen also, what are they thinking. Yes! A better subject line is in order. Or not send at all... which is what they used to do! |
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Post by lovindisney on Mar 21, 2023 20:51:54 GMT -5
I know! I have never received a notification. In fact, I generally find the vacancy before they process the waitlist.
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Post by bakerworld on Mar 22, 2023 6:42:55 GMT -5
We made two reservations for October '23 and only received an email for the first one confirming the reservation. I just waitlisted the 2nd stay and did not received a confirmation of the waitlist.
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Post by pooh bears mom on Mar 22, 2023 16:19:31 GMT -5
Same thing happened to me, I had to login to make sure my trip was still there.
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Post by sawickipedia on Mar 23, 2023 4:31:40 GMT -5
Wow! Crazy practice by DVC! I know that kind of panic!
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Post by skywatcher1206 on Mar 23, 2023 6:28:16 GMT -5
Same thing happened to me, but when they were merging a reservation. Super scary!
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