|
|
Post by disneyyes on Jan 7, 2023 20:59:20 GMT -5
We recently went through the unfortunate experience of having our New Year’s Eve trip to WDW cancelled; the flight was delayed several times during the day due to very foggy conditions - and then ultimately cancelled. The next available flight was three days later so we decided to bail and reschedule for March. (We almost always stay at DVC resorts, but the New Year’s Eve trip was kind of last minute and so due to availability our resort reservation was at Pop.) We had to forfeit the cost for the first night of the reservation since we were a “no-show” at Pop but were able to cancel all of the remaining nights at no charge. So, if a flight cancellation should happen on a future trip reserved with our DVC points, would we lose just the first night’s points, or would we forfeit ALL of the points for the entire five night stay? So much has changed in the past two years, and so if anyone can clarify the current “check-in-day”cancellation policy for DVC points I would greatly appreciate it!
|
|
|
|
Post by helenabear on Jan 7, 2023 21:20:24 GMT -5
It depends on who you get when you call. Often things like this they are kind and refund. Otherwise you lose all if not a day in advance or they go into holding. Fortunately March is not as known for crazy storms that screws it all up.
|
|
|
|
Post by disneyyes on Jan 7, 2023 22:22:46 GMT -5
Thank you so much, helenabear, for your insight. We have had numerous flight nightmares in the past year and a half (all which have impacted our trips significantly), each occurring in different months of the year. So we don’t have the best luck, lol. Well, I am actually thinking a split stay might be the best way to protect the bulk of the points; first night at resort #1,then next 5 nights at resort #2. Then if we are cancelled, even though our first night’s points would be lost, at least we could cancel the second reservation a day in advance and have those points in holding.
|
|
|
|
Post by nickys on Jan 8, 2023 4:43:08 GMT -5
Have you contacted Guest Services or asked for a supervisor about that first night at POP? Under the circumstances they might refund.
|
|
|
|
Post by disneyyes on Jan 8, 2023 13:49:34 GMT -5
Have you contacted Guest Services or asked for a supervisor about that first night at POP? Under the circumstances they might refund. I haven’t done so but I definitely will, thank you for the suggestion! |
|
|
|
Post by fuzzylogic on Jan 9, 2023 11:47:30 GMT -5
I am actually thinking a split stay might be the best way to protect the bulk of the points; first night at resort #1,then next 5 nights at resort #2. Then if we are cancelled, even though our first night’s points would be lost, at least we could cancel the second reservation a day in advance and have those points in holding. Interesting idea, and yes I think this would accomplish what you want. Technically a day-of cancellation would cause the forfeiture of the entire stay points. But I can't imagine someone wouldn't put those points into holding (or help you rebook), given the unusual circumstances. I think booking a one-night stay ahead of your main stay on all trips to prevent this would be adding complexity to every future stay for not that much gain so I wouldn't go this far. There are times we'd come in night before and stay at the Sheraton across the street or something like that. In those cases we would have that little extra protection. But everything you book at 60 days would be more complicated. Browsing for another room you'd have to change two ressies not one. Was driving not an option? If we were ever hard stopped for a flight, we would consider driving. We'd get there the next day (so we'd lose a day of vacation) and get home a day later. |
|
|
|
Post by disneyyes on Jan 9, 2023 20:39:18 GMT -5
So - “All’s well that ends well”… I am extremely pleased to say that everything has been worked out, and The Mouse definitely earns an “A plus” with this situation.
Driving would not be a viable option in our case.
Hopefully any future issues will be resolved as satisfactorily as this one has been!
|
|
|
|
Post by Brian5581 on Jan 9, 2023 21:15:06 GMT -5
Glad all worked out so well!
|
|
|
|
Post by FessParker1 on Jan 10, 2023 10:34:36 GMT -5
You can always book one night and then book the rest of your nights at the same resort in the same category. Call an ask for a continuous stay in the same room. If you have to cancel you would only lose the first night's points.
|
|
|
|
Post by Adelard of Bath on Jan 10, 2023 10:55:51 GMT -5
You can always book one night and then book the rest of your nights at the same resort in the same category. Call an ask for a continuous stay in the same room. If you have to cancel you would only lose the first night's points. Very interesting, I had never thought of this. |
|
|
|
Post by nickys on Jan 10, 2023 11:06:17 GMT -5
You can always book one night and then book the rest of your nights at the same resort in the same category. Call an ask for a continuous stay in the same room. If you have to cancel you would only lose the first night's points. Just occasionally there are reports of Member Services merging reservations without being asked to. And there is also the risk of not being able to stay in the same room. We had to move once, so we are 1 from 2 on that score. It was back in 2012 though. |
|
