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Post by Eli's Nana on Jun 23, 2023 10:26:36 GMT -5
Maybe there is something I missed, but this was new to me.
We are taking the family to WDW in December (very excited!), staying in a 2 bedroom at Kidani. DH and I are going a day early to take care of any odds and ends before the family arrives. I reserved one night in a studio for this.
When the passholder discount was announced last week I thought it would be nice to surprise DH with club level at the hotel part of Jambo for the one night, but there was nothing available. I have been checking periodically just in case something opens up. Yesterday I accidentally put in the wrong date, and checked for 3 nights instead of the 1 and the room showed available, I was so excited, When I noticed my mistake, I changed the date and the room showed no availability. Thought that was odd, so I put in the 3 nights again and the room showed available, I went back and checked on the details of the pass holder special and it states a one night minimum. Since I had the time I called to check why the room was available if I booked 3 nights but not available if I booked 1. The cast member told me that the resorts can decide their own rules with the passholder discounts and AKL requires a 3 night minimum. I was not aware of this. We generally do all our trips with points and I realize it could be that I am just out of the loop. Not that much of an issue(since we do have a room that night) but am curious if anyone here heard this before?
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Post by johnb on Jun 23, 2023 10:49:02 GMT -5
Yes. We had a similar scenario a few years ago. We wanted BWI for one night, couldn't book it, but if I chose three nights (including the one we wanted) it was available. I called, got no explanation, asked to speak to a supervisor, who told me that they do this to balance occupancy levels at the resorts. She checked YC and sure enough, it was available for the one night, so she surmised that YC's occupancy % was lower than BW, so the system was steering reservations to YC. She suggested that I book YC and keep checking for BW availability. About two weeks from our check in day, BW became available and we switched from YC to BW.
Can you book the three nights (I forget if the deposit is $200 or the first night's reservation cost) and continually check to see if they've removed the 3 night minimum, then modify to one night?
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Post by Eli's Nana on Jun 23, 2023 14:31:53 GMT -5
Thank you - all good to know and much appreciated. I did go ahead and reserve the 3 nights, and paid the deposit (which is one night's reservation) thinking I would monitor the reservation and hope to get the one night or cancel the reservation if I could not.
Then the most wonderful thing happened... I was pixie dusted...
I had created a waitlist just last week for that same night at club level, knowing it was a huge long shot, certain it would never come through. Well, they just called me because the waitlist wasn't linked to our studio reservation and wanted to check if they should cancel the studio. I was stunned that it came through!
Wanted to send a huge shout out to Helenabear who has encouraged me in the past to waitlist anyway... Thanks Elena!
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Post by helenabear on Jun 23, 2023 16:43:32 GMT -5
Thank you - all good to know and much appreciated. I did go ahead and reserve the 3 nights, and paid the deposit (which is one night's reservation) thinking I would monitor the reservation and hope to get the one night or cancel the reservation if I could not. Then the most wonderful thing happened... I was pixie dusted... I had created a waitlist just last week for that same night at club level, knowing it was a huge long shot, certain it would never come through. Well, they just called me because the waitlist wasn't linked to our studio reservation and wanted to check if they should cancel the studio. I was stunned that it came through! Wanted to send a huge shout out to Helenabear who has encouraged me in the past to waitlist anyway... Thanks Elena! Yay! So glad it went through. I am about to give up on the waitlists I've created for Oct to try to get Concierge. Maybe some day....
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