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Post by cpnkirk on Apr 13, 2023 7:53:05 GMT -5
I just got through on the phone and it tells me that new sorcerer passes are not available for sale, only renewals. I still get the dwarves when I try to buy online. I had the passes in the cart at home, but I had to leave for work.
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Post by skywatcher1206 on Apr 13, 2023 7:53:18 GMT -5
I should of left the annual pass in the cart! Congrats to those that are done with this mess for the day!
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Post by tink711 on Apr 13, 2023 7:56:42 GMT -5
My husband and I have credits for unused passes so I have to call in to the Passholder Helpdesk. When I finally got through (as opposed to the all circuits are busy recording), it told me the estimated wait time was 120 minutes! Ugh! I have a feeling someone is going to answer right about the same time as a meeting that I can't skip.
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Post by parlay on Apr 13, 2023 7:57:13 GMT -5
Success!! Finally made it out of the loop. Wonder how many calls DVC member services is going to get
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Post by parlay on Apr 13, 2023 8:03:28 GMT -5
I was reading on another board that somebody called and they were able to buy a pass or that was about an hour ago but 7:00 a.m. but everybody else is reporting that the system is just crashing I tried about a dozen times. Then in emptied my cart I log me out. When I tried to reload my cart now the whole annual pass screen screws up and it doesn't even display right. I would say Disney IT is doing what they usually do. Totally screwing things up. That said I will be very surprised if the passes sell out today. I don't think they'll sell out all week. But I feel very sorry for anyone trying to get an annual pass on 4/20. Is it can handle a potential 300,000 customer demand there's no way in the hell they're going to be able to manage five times that amount. When I called at 7 they told me to call Member services back at 9 |
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Post by gflatto on Apr 13, 2023 8:04:44 GMT -5
I'm now getting a screen saying I'm in the queue. But the approximate wait time just says recalculating.
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Post by cpnkirk on Apr 13, 2023 8:04:46 GMT -5
I just tried again online, and instead of the dwarves (which I've seen for the last 1/2 hour), I get a message saying I'm in the queue.
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Post by johnb on Apr 13, 2023 8:06:51 GMT -5
I got through to MS exactly at 9; hit whatever numbers the recording said to hit, sounds like I'm transferred to WDW ticketing; listened to a few minutes of music, then recording said "due to heavy call volume, your estimated wait time is over two hours."
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Post by helenabear on Apr 13, 2023 8:07:13 GMT -5
Yep they just swapped to VQ now that some sales have gone through. Stupid Disney IT
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Post by gflatto on Apr 13, 2023 8:09:20 GMT -5
And now it has added a message saying: Pardon the inconvenience. Some of our digital experiences are unavailable at this time. Annual Pass sales will resume as soon as possible. We thank you for your patience and understanding. (And it did originally say Magic Key sales, rather than Annual Pass sales. UGH!)
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Post by cornbread on Apr 13, 2023 8:12:21 GMT -5
>3 hr later, finally got an order through and received confirmation number.
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Post by cpnkirk on Apr 13, 2023 8:12:24 GMT -5
Still says I'm in the queue, but below that:
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Post by jamesa1 on Apr 13, 2023 8:13:01 GMT -5
My purchase completed just a few minutes ago.
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Post by helenabear on Apr 13, 2023 8:13:07 GMT -5
And now it has added a message saying: Pardon the inconvenience. Some of our digital experiences are unavailable at this time. Annual Pass sales will resume as soon as possible. We thank you for your patience and understanding. (And it did originally say Magic Key sales, rather than Annual Pass sales. UGH!) Updated to this Pardon the Inconvenience Some of our digital experiences are unavailable at this time. DVC Disney Sorcerer Pass and Disney Pixie Dust Pass sales will resume as soon as possible. We thank you for your patience and understanding. I was accidentally on the page so keeping it open so I can get out of queue asap for others. |
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Post by axelskater on Apr 13, 2023 8:15:43 GMT -5
***To the tune of "Stuck in the Middle with You"***
here I am - Stuck in a virtual queue....
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